Frequently Asked Questions

Subscription plan scope is per project, not per user account, so for the project you need to have an active subscription plan

For some countries, we accept payment in local currencies, currently GCC, Turkey, and Egypt only

We do not offer a refund; you may cancel your project subscription at any time; however, you will be able to use the service until the next billing cycle

It's not allowed to use any of Appgain Inc.'s products or services in connection with any app or business that constitutes or promotes gambling, adult media, inflammatory religious content, violence, and/or any known associations with hate, criminal and/or terrorist activities, discrimination, racism, harassment, or hate speech against any individual or group, or tobacco products, including e-cigarettes, firearms, or ammunition

Thanks to stripe.com integration, we support all major credit cards (Visa, Master Card, AMEX, Maestro, and Discover); also, we support wire transfer

We'll be sad to see you go, but of course, you can take your subscribers with you, should you choose to leave. Please contact our support via live chat, and we will make sure your transition is smooth. This is only available for the paid plans, though

Free Projects will be deleted if they remain inactive for 30 days, meaning the SDK/API/Shopify Store integration has not been done and our backend has not received any data from you for 30 days

blogs

how-e-commerce-brands-use-whatsapp-to-boost-sales-recover-carts-and-engage-customers

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March 18, 2025

How E-commerce Brands Use WhatsApp to Boost Sales, Recover Carts, and Engage Customers

WhatsApp is no longer just a messaging app; it has become a powerful tool driving success in e-commerce. Today, brands are leveraging it in innovative ways to enhance customer engagement, boost sales, and improve the shopping experience. Through real-world examples, such as Ways E-commerce Industries Use WhatsApp for Customer Engagement […]

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March 10, 2025

Appgain: Your Trusted Odoo Partner for Scalable Business Solutions

In today’s fast-paced business landscape, companies need integrated solutions to streamline operations, enhance efficiency, and drive sustainable growth. Appgain, a certified Odoo Partner, provides businesses with customized Odoo ERP solutions to manage sales, inventory, accounting, and However, leveraging the full potential of Odoo requires more than just implementing the software—it […]

build-flexible-cost-effective-marketing-dashboard

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March 4, 2025

How to Build a Flexible and Cost-Effective Marketing Dashboard

How I Built a Scalable Marketing Dashboard with Airbyte, BigQuery, and Looker Studio Hi, I’m Mohamed Shaheen, CEO and co-founder of Appgain. Managing our fintech app alongside our e-commerce platform means my days are packed with strategic decisions—from product innovation to customer engagement. One recurring challenge was keeping a real-time […]

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