Frequently Asked Questions

Subscription plan scope is per project, not per user account, so for the project you need to have an active subscription plan
For some countries, we accept payment in local currencies, currently GCC, Turkey, and Egypt only
We do not offer a refund; you may cancel your project subscription at any time; however, you will be able to use the service until the next billing cycle
It's not allowed to use any of Appgain Inc.'s products or services in connection with any app or business that constitutes or promotes gambling, adult media, inflammatory religious content, violence, and/or any known associations with hate, criminal and/or terrorist activities, discrimination, racism, harassment, or hate speech against any individual or group, or tobacco products, including e-cigarettes, firearms, or ammunition
Thanks to stripe.com integration, we support all major credit cards (Visa, Master Card, AMEX, Maestro, and Discover); also, we support wire transfer
We'll be sad to see you go, but of course, you can take your subscribers with you, should you choose to leave. Please contact our support via live chat, and we will make sure your transition is smooth. This is only available for the paid plans, though
Free Projects will be deleted if they remain inactive for 30 days, meaning the SDK/API/Shopify Store integration has not been done and our backend has not received any data from you for 30 days

blogs

whatsapp-business-account

general

January 19, 2025

All You Need to Know About WhatsApp Business Account | Official Business Account (OBA)

Introduction A WhatsApp Business Account enables businesses to communicate directly with their customers through the WhatsApp Business Platform. This platform provides an easy and effective way to build strong relationships, share updates, and offer seamless support. There are two types of WhatsApp Business Accounts, each offering distinct features to meet […]

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key-metrics-mobile-app-success

mobile-marketing and mobile-marketing-automation

December 31, 2024

Key Metrics to Monitor for Your Mobile App’s Success

Launching your mobile app is a significant milestone, but the real challenge begins after that: How do you make your app successful? Success isn’t just about promotion; it’s about tracking the right metrics that help you improve performance and attract more users. In this article, we’ll explore the key performance […]

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how-to-create-a-compelling-web-push-subscription-prompt

digital-marketing, web-push-notifications, and web-push-notifications-subscription-strategies

November 25, 2024

Crafting Compelling Copy for Your Custom Prompt: A Guide to Subscriptions

The Web Push Subscription Custom Prompt, or 2-Step Opt-In, is a powerful tool to get visitors to sign up for notifications. This prompt helps you explain why subscribing is beneficial. It also reduces the chance of visitors blocking notifications. Plus, it allows you to ask them to subscribe again later. […]

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