Frequently Asked Questions

Subscription plan scope is per project, not per user account, so for the project you need to have an active subscription plan

For some countries, we accept payment in local currencies, currently GCC, Turkey, and Egypt only

We do not offer a refund; you may cancel your project subscription at any time; however, you will be able to use the service until the next billing cycle

It's not allowed to use any of Appgain Inc.'s products or services in connection with any app or business that constitutes or promotes gambling, adult media, inflammatory religious content, violence, and/or any known associations with hate, criminal and/or terrorist activities, discrimination, racism, harassment, or hate speech against any individual or group, or tobacco products, including e-cigarettes, firearms, or ammunition

Thanks to stripe.com integration, we support all major credit cards (Visa, Master Card, AMEX, Maestro, and Discover); also, we support wire transfer

We'll be sad to see you go, but of course, you can take your subscribers with you, should you choose to leave. Please contact our support via live chat, and we will make sure your transition is smooth. This is only available for the paid plans, though

Free Projects will be deleted if they remain inactive for 30 days, meaning the SDK/API/Shopify Store integration has not been done and our backend has not received any data from you for 30 days

blogs

digital-marketing and web-push-notifications-subscription-strategies

November 13, 2024

“Increase your website notifications subscriptions: Irresistible strategies!”

Guide to Writing Copy for Web Push Subscription Custom Prompt The Web Push subscription Custom Prompt, once known as the 2-Step Opt-In, is a valuable tool. It allows visitors to subscribe to web push notifications. Additionally, this method helps you explain what the notifications are about while encouraging visitors to […]

customer-communication and digital-marketing

November 10, 2024

What is RCS (Rich Communication Services) and How Can Your Business Use It?

RCS (Rich Communication Services) is an upgrade from SMS (Short Message Service). In fact, it improves messaging features and goes beyond regular text messages. Moreover, with support from major phone carriers, RCS allows businesses to connect with customers using rich media and interactive content within messaging apps. Key Features of […]

audience-segmentation-strategies-personalized-marketing

mobile-marketing and mobile-marketing-automation

November 7, 2024

Mastering Segmentation: Best Practices for Personalized Marketing

Personalized marketing helps you connect with your audience. Additionally, effective audience segmentation strategies make your web push notifications more impactful. In this post, we will explore how to enhance your campaigns using these strategies for better results. What is Audience Segmentation? Audience segmentation means dividing your audience into specific groups. […]

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