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2025 – 2026 · Automation Success Stories

40+ Automations. One AI Workforce Platform.

A showcase of intelligent automations transforming how clients operate, communicate, and grow — across e-commerce, real estate, charity, telecom, logistics, and more.

40+
Intelligent automations
1,200+
Businesses served
17K+
AI calls processed monthly
10+
Years of MENA experience

WhatsApp Infrastructure

Intelligent Message Router

Routes every inbound WhatsApp message to the correct AI or agent — zero human involvement, 24/7.

ReceiveIdentifyRouteReply
  • Zero messages lost
  • Faster response time
  • 24/7 intelligent routing

A 2 AM message to Mazni Office is identified and answered by AI instantly.

WhatsApp Number Warming

Sends gradual warm-up messages from uploaded contact lists to build sender reputation before campaigns.

Upload CSVParseBatchSend warm-up
  • Higher deliverability
  • Better campaign results
  • Safer WhatsApp sending

500 contacts batched and warmed automatically before a major sale.

AI Assistants

Khadmat Eltasnif AI Assistant

Handles inquiries, books appointments, and captures leads to CRM — fully automated, 24/7.

Customer inquiryAI assistantCollect infoBook appointmentCreate CRM lead
  • 24/7 lead capture
  • Automated booking
  • Zero staffing cost

Homeowner messages at 10 PM; bot books and creates a CRM lead before staff sees it.

Rowad & Mazni Office AI Assistant

Qualifies prospects, gathers requirements, schedules follow-ups, and delivers sales-ready leads to CRM.

User inquiryAI qualificationCollect requirementsLead scoringSales team
  • Pre-qualified leads
  • Faster sales process
  • Higher conversion rates

Prospect asks about office space; bot qualifies and delivers a sales-ready lead.

AI Chatbots

Appgain Company & Sales AI

Web chatbot answers product and pricing questions 24/7, while the sales bot qualifies leads and drives demo bookings.

AskSearch knowledge baseRespondQualify leadBook demo
  • More qualified leads
  • More demo bookings
  • 24/7 sales conversations

Real Estate Property Advisor

Matches buyers with the right properties through natural conversation based on budget, location, and preferences.

Property requestUnderstand requirementsSearch listingsMatchSend recommendations
  • Smarter property search
  • Better buyer experience
  • Faster discovery

Buyer asks for 3-bed apartments under 1.5M EGP; bot returns curated matches instantly.

Logistics & Shipping

Real-Time Shipping Cost Calculator

Returns live shipping estimates at checkout the moment a customer enters their address, via Wasl integration.

CheckoutParse addressQuery WaslShow rates
  • Instant pricing
  • Accurate shipping costs
  • Better checkout experience

Automated Shipment Creation

Books shipments with Wasl the moment an order is confirmed and returns a tracking number automatically.

OrderSelect courierBookGenerate trackingNotify customer
  • Faster fulfillment
  • Instant tracking numbers
  • Zero manual work

Midnight order tracked before the warehouse opens.

Content Automation

AI Blogging Pipeline

Reads topics from Google Sheets, writes SEO articles, generates images, and publishes to WordPress automatically.

Topic addedAI content creationGenerate imagesSEO optimizationPublish
  • Create faster
  • Publish smarter
  • Scale content production

10 topics added Monday; all published by Tuesday.

Social Media Engine

Crafts LinkedIn & X posts, routes through Slack for approval, then publishes automatically across platforms.

Content ideaAI creationApproval workflowMulti-platform publishTrack performance
  • Less effort
  • More content
  • More reach

Business Integrations

Odoo ↔ RetailGain Order Sync

Pulls confirmed Odoo orders and creates matching invoices in RetailGain — no double data entry.

Order confirmedFetch from OdooProcessCreate invoiceSync to RetailGain
  • No double entry
  • Accurate data flow
  • Automated operations

Sheets → WhatsApp Broadcast

Turns any spreadsheet into a personalized WhatsApp broadcast channel — no tech skills needed.

Google SheetPersonalize messagesWhatsApp broadcastSend campaignTrack results
  • Upload
  • Send
  • Scale

Campaign manager uploads a list; every contact is messaged before coffee is finished.

Hatif — Daily Call Reports

Automatically generates daily call-performance reports from CRM data and delivers them to the team.

Pull CRM dataAggregate callsBuild reportDeliver
  • Instant reporting
  • Data-driven decisions
  • Zero manual work

Travel & Voice AI

AI Travel Agent

A full conversational travel agent that searches live flights, suggests itineraries, and guides booking in chat.

MessageUnderstand intentSearch flightsBuild itineraryReply
  • Complete travel planning
  • Real-time flight data
  • 24/7, no app needed

"Istanbul for 5 days in September, $1,500 budget" → bot searches flights, plans itinerary, walks through booking.

Real-Time Streaming Voice Agent

Handles full spoken conversations — transcribes speech, recalls history, generates and speaks responses in real time.

Voice inTranscribeRecallRespondSpeak
  • Human-like conversations
  • 24/7 voice support
  • Scalable customer service

Customer calls support; the voice agent transcribes, recalls context, and speaks back naturally.

Telegram Bots

Food Ordering Bot

A complete food ordering experience inside Telegram, with instant WhatsApp notifications to restaurants.

Open botBrowse & cartEnter detailsConfirmNotify restaurant
  • More orders
  • Zero app development
  • Faster ordering

Customer confirms an order; the kitchen gets a WhatsApp notification with the full order immediately.

Invoice Notification Bot

Delivers instant invoice alerts via Telegram with amount, due date, and a direct payment link.

Invoice createdFormatDeliver via TelegramPayment linkPayment completed
  • Instant notifications
  • Faster payments
  • Automated collections

Ready to put an AI workforce to work?

From WhatsApp routing to AI voice agents, from logistics to content publishing — we eliminate manual work across every vertical.